Conditions d’utilisation

TERMS OF SERVICE

Last updated: September 29, 2026

These Terms of Service govern your use of the LUMORA online store operated by Nobilitas LLC.

By accessing or using the LUMORA website, you agree to these Terms of Service.

1. ORDERS

When placing an order with LUMORA, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order when there is a legitimate reason, including suspected fraud, inaccurate information, product availability issues, or pricing errors.

2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colors, materials, measurements, and other product information are accurate.

However, colors may appear differently depending on your device, monitor, or screen settings.

3. PRODUCT AVAILABILITY

Product availability may change without notice.

Some products may be offered on a pre-order basis. When applicable, the product page will clearly indicate that the item is a pre-order and provide the relevant fulfillment information.

4. PRICING

Prices are displayed in the currency shown on our website.

LUMORA reserves the right to update prices and correct pricing errors at any time before an order is accepted.

If a significant pricing error occurs, we may contact you before fulfilling the order.

5. PAYMENTS

Orders must be paid in full using one of the payment methods available at checkout.

Payment processing may be handled by third-party payment providers.

6. SHIPPING

Standard shipping is provided free of charge unless otherwise stated at checkout.

Shipping and delivery information is described in our Shipping Policy.

International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country. Unless otherwise stated, such charges are the responsibility of the customer.

7. PRE-ORDER PRODUCTS

Certain LUMORA products may be available on a pre-order basis.

Pre-order products may require additional fulfillment time. The estimated fulfillment information displayed on the relevant product page will apply to that item.

By purchasing a pre-order product, you acknowledge that the item may require additional processing or production time before shipment.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers are responsible for return shipping costs unless the item is received damaged, defective, or materially different from the product ordered.

Please review our Return & Refund Policy before placing an order.

9. INTELLECTUAL PROPERTY

All content available on the LUMORA website, including but not limited to:

• LUMORA name and logo
• Product names
• Product photographs
• Product descriptions
• Graphics
• Website design
• Written content
• Branding and visual materials

is owned by or licensed to LUMORA / Nobilitas LLC unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

10. PROHIBITED USE

You agree not to use the LUMORA website:

• For any unlawful purpose
• To submit false or misleading information
• To interfere with the security or operation of the website
• To attempt unauthorized access to our systems
• To use our content or intellectual property without permission
• To engage in fraudulent transactions or activities

11. THIRD-PARTY SERVICES

LUMORA may use third-party services, including payment processors, shipping providers, analytics services, technology providers, and other service providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, LUMORA / Nobilitas LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.

13. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised "Last updated" date.

14. CONTACT INFORMATION

LUMORA

Operated by:
Nobilitas LLC

Email:
ozkandongez7@gmail.com

Return Address:
Nobilitas LLC
Şahincili Mah. 518 Sok. No: 40 D: 9
Altınordu, Ordu
Türkiye